Act on Specified Commercial Transactions
Seller
HayashiShima
Seller's Address
〒106-6237
Tokyo港区六本木三丁目2番1号 住友不動産六本木グランドタワー 37F BASE株式会社
Address for BASE Inc., operator of the BASE online shop opening service, is listed here.
Click here to send inquiries regarding rimpamura.
Contact
This phone number has been confirmed as valid and accurate.
Hours & Shop Information
お問い合わせ対応時間：
定休日：不定休
About Price
Our prices with tax are as listed.
Shipping fee is not included. This shipping supports package tracking.
INTERNATIONAL SHIPPING
Shipping fees are usually based on EMS prices. You can get a rough estimate at the EMS Rate Page based on the total weight of the product and its packaging.
https://www.post.japanpost.jp/int/ems/index_en.html
Please note, however, that the product weights quoted in the product pages do not include the weight of packaging.
TAXES AND DUTIES
There may be cases where tariffs, import duties or other taxes or customs fees, etc. (hereinafter referred to as "Tariffs, etc.") may be imposed depending on the country to which the shipment is made. The recipient of the product(s) will be responsible for the payment of any Tariffs, etc.
About Payment Billing Date
We accept credit cards and PayPal payment.
PayPal Payment
After your order has been confirmed, we will send an invoice through PayPal.
Shipping Date
After confirming your payment, we will ship your order within one week.
However, please understand that the recent instability in the world may cause shipping delays or we may have no choice but to refuse sending an item to your location.
Remarks
Some products are made-to-order and therefore take time to manufacture. Where this is the case, possibly asking you to allow more than 21 days for delivery.
We cannot be held responsible for any delays caused by customs clearance processes at the country of destination.
EMS delivery usually takes between 2 and 7 days. You can check the estimated number of days at the EMS Delivery Days Page.
Notes on Refund and Returning Goods
RETURNS AND EXCHANGES
If you have any problems with your order and need help, please include your order number and e-mail [email protected]
Upon request from the customer, the return or exchange of a product will be accepted where any defect (i.e. malfunction or damage, etc. which existed from the beginning or which occurred during shipment) is discovered as long as the product is returned to us (at our cost) within 10 days of the date of its arrival at the shipping address provided. In cases where a product is returned due to any reason attributable to the customer, return of said product will be accepted only if it is unopened and unused, and is returned (at the customer's expense) within 10 days of the date of its arrival at the shipping address provided. When a product is returned, the amount which the customer paid to us will be refunded (Shipping fees will be deducted in cases where the product is returned for any reason attributable to the customer), but no interest will accrue with respect to the amount to be refunded by us.